FAQ

Do I have to make an appointment?
Yes. You can do so by directly telephoning the studio of your choice, or by going to the “make an appointment” section of our website.

How long does a session last?
The Magenta session lasts approximately one hour and a half to two hours. This includes the consultation period, the photo session, as well as the screening of the resulting photos, which takes place immediately after the shooting. Visit the “magenta experience” section of the website to learn more.

How many shots will the photographer take?
As many shots as necessary so that you have an excellent selection!

When can I see my photographs?
Right after the photo session, in the company of one of our consultants.  

How long does it take for me to obtain my photographs?
The regular delivery service is 7 business days for digital images and approximately 3 weeks for other items. If you are too eager to wait three weeks to see your products, take advantage of our accelerated services (details in studios). 


How can I prepare myself for my session and what do I have to bring with me?
At Magenta, we opt for natural and dynamic poses that are true to you. We therefore suggest you bring clothing that both reflect your style and that you feel comfortable in. Style your hair and do your make-up how it suits you best. If you like our color or black backdrops, we suggest that all individuals of the session be clothed in coordinating colors (for instance, that all the individuals of the group be clothed in a pair of blue jeans and in white, black or other colored tops that are in the same tones). We can provide, if need be, white and black children’s T-shirts, for ages 0-12.

If you prefer our white backdrop, opt for vibrant and varied colors!!

These are merely suggestions. The important thing is that your clothing and accessories best represent you. With this, do not hesitate to bring your favorite objects, whether it is a toy or a musical instrument! These little extras will render your session even more personalized!

Checklist: Hair brush, pins, accessories, diapers, cloths, juice or bottles. And please make sure to measure your walls at home prior to your photo session so you have all the information you need on hand at your appointment for framing purchases.

Are there any types of clothing to avoid?
Thin stripes and checkered patterns are to be avoided, since these patterns may interfere by causing image distortion.

Can I bring my pet along?
Of course! Pets are more than welcome at Magenta. Please note that there are allotted times for sessions with animals. These are limited to certain days of the week in order to protect the infants that visit our studio daily from the risk of allergy. For appointment availabilities, please contact the studio nearest you for further information.  

Do you do wedding photography?
Absolutely! We do wedding photography in our studios; we do not travel to the event itself.

I would like a career with Magenta. How shall I proceed?
Go to the "career" section of our website. Magenta is a dynamic company in full expansion with numerous opportunities for growth.

How are the photographs processed and developed?
All Magenta photographs are processed and developed in our professional in-house Magenta laboratory, by qualified technicians equipped with cutting edge technology. The photographs are developed on professional grade photo paper.

Can I obtain black-and-white photographs, sepia and color?
Of course! We have a complete range of finishes for your photographs, including: color, black-and-white, sepia, bronze, as well as our colorization service and our brand new Pop Art finish (available only on certain products). Please refer to the "services" section of the website for further details.