Be part of the creative and innovative Magenta Photo team !
A career at Magenta Photo is the perfect opportunity to combine your artistic talents with your expertise in customer service!
To join the Magenta Photo team, you must have experience in customer service, strong aptitude for teamwork and be able to work with people of all ages. In addition, to become one of our photographers, you must have completed academic training in photography or a related field. Full training is offered on the job at Magenta Photo.
Our head office is located in the heart of Griffintown, near downtown Montreal. Our team consists of professionals from a variety of backgrounds (accounting, IT, HR, marketing, purchasing, production, etc.) and a solid image specialists team: photo laboratory (retouching and printing), custom framing department, and a creative workshop that makes costumes and accessories.
In addition to its 14 studios, Magenta now offers on location photography services. Reporting to our Magenta Mobile Division Manager, you will be asked to carry out on location photo sessions, whether at home, at work, during an event or for schools and daycares. You will contribute to the development of this new service by executing photo sessions and advising clients.
The main role of a Studio Lead – Sales and Customer Service is to ensure the achievement of sales targets and compliance of our customer satisfaction standards. He/she must not only achieve a good personal sales average in order to lead by example, but also support the Manager in achieving and maintaining sales and profitability targets for the studio. Moreover, he/she provides outstanding customer service at all times and is responsible for ensuring that all associates maintain an excellent customer service that conforms to Magenta’s standards and philosophy, while also dealing with any potential customer issue when applicable.