Dear customer,

Following the latest government announcement, our studios will be remaining closed until the end of the new lockdown. Every client who currently has a photo session during this period will be contacted by phone shortly to reschedule their appointment. If you miss our call, please know that your deposit will remain safely on file until your next appointment.

For customers who had an appointment during the last few days before closing, please note that your digital photos have already been sent, while the production of prints, frames and accessories remain suspended and will resume when we reopen. Please rest assured that products already received in the studio can be retrieved once our services resume. 

Please note that online booking remains accessible in order to book a session immediately after our reopening. We will extend the expiration date of all our current promotions.

For any other questions, please contact customer service directly. Inquiries for Quebec studios may be sent to service@magentaphoto.com, and for our Ontario studios to customerservice@magentaphoto.com

We can’t wait to see you again,
Take good care of yourself and your loved ones!

The Magenta team